WSUS SP1 Error CUpgradeDriver::PerformSetup: Failed to backup database (Error 0x80040E14)

Posted by Cereal Thursday, May 08, 2008 7:00:00 AM Categories: _Tous les articles WSUS
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PROBLEM
When you tried to install the service pack 1 for WSUS the setup failed.
If you open the log file "[UserTemp]\WSUSSetup.log" you see this error message.

Error     MWUSSetup          ExecuteQuery: Failed to execute SQL query BACKUP DATABASE SUSDB to DISK=N'[DRIVE]\[WSUS_FOLDER]\SUSDB.bak' (Error 0x80040E14)
Error     MWUSSetup          ExecuteQueryGetNoResults: Failed to execute query BACKUP DATABASE SUSDB to DISK=N'%s' (Error 0x80040E14)
Error     MWUSSetup          BackupDatabase: Failed to backup database (Error 0x80040E14)
Error     MWUSSetup          CUpgradeDriver::PerformSetup: Failed to backup database (Error 0x80040E14)
Error     MWUSSetup          CSetupDriver::LaunchSetup: Setup failed (Error 0x80040E14)
Error     MWUSSetup          DoInstall: Wsus setup failed (Error 0x80040E14)

CAUSE
The folder '[DRIVE]\[WSUS_FOLDER]\SUSDB.bak' does not exist and/or the permissions are not correct on it.

SOLUTION
1. Create the folder.
2. Set the "Full Control" permission to the "NETWORK SERVICE" account.

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